Help

Tase Help Center

Guides and answers for every part of Tase, from your first task to advanced agents. Browse by topic below or reach out if you cannot find what you need.

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support@tase.app

Getting Started

account

How to create your Tase account

2 min read

onboarding

First steps after you sign up

The five things to do in your first ten minutes with Tase: enable notifications, create a task, try voice, set a budget, and add a memory.

2 min read

Account and Billing

billing

How to upgrade to Pro or Max

Upgrade to Pro ($9.99/month or $79.99/year) or Max ($19.99/month or $199.99/year) from Settings. Apple handles billing through your App Store account.

1 min read

billing

How to cancel or downgrade your plan

Cancel anytime from Settings or the App Store. You keep premium features through the end of your current billing cycle.

1 min read

Voice Assistant

voice

Voice mode is not responding

If Tase is not hearing you or the voice orb stays silent, work through these checks: microphone permission, connection, and audio routing.

2 min read

voice

How to use voice mode in the car

Tase works with CarPlay so you can capture tasks and log expenses without looking at your phone. Here is how to set it up and stay safe.

2 min read

AI Brain

ai-brain

What is the AI Brain?

The AI Brain is your personal knowledge base inside Tase. It holds notes, ideas, knowledge, prompts, and memories so every answer is tailored to you.

1 min read

ai-brain

How to edit or delete a memory

Memories are not permanent records. Open the Brain, find the memory, and edit the text or remove it entirely. Tase updates immediately.

1 min read

Finance

finance

How to set a monthly budget

Create a budget in the Finance tab, pick a monthly limit, and let Tase track every expense against it automatically.

1 min read

finance

How to log an expense

Log spending in seconds by voice, by typing, or from a task reward. Every expense counts against your budget automatically.

2 min read

Health

health

How to set medication reminders

Never miss a dose. Add a medication in the Health tab, set the schedule, and Tase reminds you with the right dose at the right time.

2 min read

health

How to track a habit

Build streaks that stick. Create a habit, set how often, and check it off each day by voice or tap.

2 min read

Tasks and Goals

tasks

How to create a task by voice

Say it and it is captured. Tap the voice button, tell Tase what you need, and it becomes a task with a due date automatically.

2 min read

goals

How to break a goal into tasks

A goal without steps is a wish. Create a goal, add milestones, and convert them into tasks so progress happens one action at a time.

1 min read

Agents

agents

What are agents?

Agents are background assistants that run multi-step jobs for you, like research or drafting. Available on Max.

1 min read

agents

How to stop a running agent

Changed your mind? Open the agents view, find the running job, and tap Stop. The agent halts and partial work is discarded.

1 min read

Privacy and Data

privacy

Where is my data stored?

Your Tase data lives in encrypted cloud storage with industry-standard security. You own it, you control it, and you can export or delete it anytime.

1 min read

privacy

How to export or delete your data

Request a full data export or permanently delete your account and everything in it, right from Settings.

1 min read

Troubleshooting

troubleshooting

The app will not open or crashes

If Tase crashes on launch or mid-use, work through these steps: force-quit, update, restart, and reinstall. Most crashes resolve in the first two.

2 min read

troubleshooting

Sync issues between devices

If changes on one device do not appear on another, the cause is usually a connection or account mismatch. Here is how to diagnose and fix it.

2 min read

Still stuck? Email support and we will help you out.